So my title, until recently, was Customer Service Specialist... code word for "part of the team of people who have to deal with the angry, insane, or otherwise unpleasant people"... Having a job, even in the library... well, especially in the library, were you deal with strangeness, you're bound to have funny experiences. Here's one of my favorite.
A 9 year-old boy came up to the desk and looked into my face matter-a-factly and then he looked down at the sign on the desk which reads "Customer Service." I knew I was doomed right then and there.
I read the sign intently and then looked back up to me with a sense of authority.
He asked, "Can I have some Customer Service?"
I was impressed with the cleverness and thought I'd match his wit.
I responded, "Yes, How may I help you Today?"
He looked at me quissically, almost offended and said, "No, I want your job!"
I laughed, but he didn't when I told him I'd go take a break while he took over on his own.
Thursday, August 7, 2008
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