Thursday, August 7, 2008

Customer Service

So my title, until recently, was Customer Service Specialist... code word for "part of the team of people who have to deal with the angry, insane, or otherwise unpleasant people"... Having a job, even in the library... well, especially in the library, were you deal with strangeness, you're bound to have funny experiences. Here's one of my favorite.

A 9 year-old boy came up to the desk and looked into my face matter-a-factly and then he looked down at the sign on the desk which reads "Customer Service." I knew I was doomed right then and there.
I read the sign intently and then looked back up to me with a sense of authority.
He asked, "Can I have some Customer Service?"
I was impressed with the cleverness and thought I'd match his wit.
I responded, "Yes, How may I help you Today?"
He looked at me quissically, almost offended and said, "No, I want your job!"

I laughed, but he didn't when I told him I'd go take a break while he took over on his own.

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